Refund Policy

UPSTYE is not selling physical products through this Website at present. As a result, no commercial sale transactions have been entered into with end customers via the Website, and consequently no refund situations currently apply.

Joining the UPSTYE waitlist, signing up for product notifications, requesting school partnership, or submitting any inquiry through the Website is free of charge. No payment is taken at any point during these flows. There is therefore nothing to refund for these interactions.

When UPSTYE’s products reach commercial availability — whether direct-to-consumer, through school partnerships or through distribution channels — a complete refund policy will be published. That policy will, at a minimum, address:

• Eligibility criteria and time windows for refund requests.
• Acceptable conditions of returned products (where physical goods are involved).
• Refund processing timelines and payment-channel-specific procedures.
• Differences between digital subscriptions, hardware purchases and bundled offerings.
• Compliance with applicable Indian consumer protection law.

Where UPSTYE enters into structured pilot or early-access engagements with schools, institutions, distributors or other partners during the pre-launch period, the specific commercial terms of that engagement (including refund and exit terms) will be agreed in a separate written agreement between UPSTYE and the partner. Those bilateral agreements take precedence over this Website page.

If UPSTYE ever distributes imported products manufactured by third parties, refund eligibility for such products will depend on the original manufacturer’s policy as well as UPSTYE’s own commercial terms in force at the time of sale.

This Refund Policy will be updated when UPSTYE’s commercial state changes. The “Last updated” date at the top of this page will reflect the latest revision.

For any question about commercial terms during the pre-launch period, write to info@upstyeeducation.com.