Shipping Policy

We ship across India through reputed courier partners. Serviceability is confirmed by pincode at checkout — if your pincode is not serviceable, checkout will tell you before payment, not after. International shipping is not offered at this time.

Each product page states its expected dispatch window before you pay.

• In Stock products: typically dispatched within 2–4 business days of payment confirmation.
• Pre-order products: dispatched within the window stated on the product page at the time of purchase.
• Business days exclude Sundays and public holidays.

Delivery after dispatch typically takes 2–7 business days depending on your location. Estimates shown at checkout are good-faith estimates from our courier partners, not guarantees. We will keep you informed at every stage — confirmed, packed, shipped and delivered — by email.

Any shipping charge is calculated and displayed clearly at checkout before payment. We never add undisclosed charges after payment.

Once your order ships, you will receive tracking details by email wherever the courier provides them.

Please ensure your shipping address and phone number are complete and accurate. Couriers may contact you for delivery coordination. If a parcel is returned to us due to an incorrect address or repeated failed delivery attempts, we will contact you to arrange reshipment (re-shipping charges may apply) or a refund of the product amount.

If a parcel appears damaged or tampered at delivery, please refuse to accept it where possible, or accept it and photograph the packaging immediately.

Report damage to info@upstyeeducation.com within 48 hours of delivery with your order number and photographs. We will arrange a replacement or a full refund — a child’s learning experience should never begin with a broken box.

Occasionally, weather, regional restrictions or courier disruptions cause delays beyond our control. In such cases we will proactively update you and, where a delay becomes unreasonable, offer you the option to cancel undelivered orders for a full refund.

For any shipping question, write to info@upstyeeducation.com with your order number.